Let’s get your day moving

What to include

• Your business name and workspace address.
• What you were trying to do, and what happened instead.
• The approximate time and your timezone, plus any error message.
• Your device and browser, and whether you opened the app from the Home Screen.

A screenshot can help if you remove other people’s personal information. Never send passwords, PINs, authenticator codes, private calendar feed links or invitation links.

Push alerts on iPhone

Open your workspace in Safari and use Share → Add to Home Screen. Launch Azur Rota from the new Home Screen icon, sign in, then open your inbox’s notification preferences and enable push. Allow notifications when your phone asks. Web push needs a supported version of iOS.

If alerts are missing, check the app’s notification preferences and your phone’s notification and Focus settings. The in-app inbox remains available in the browser.

Help inside your workspace

Support assist is time-limited and shows a visible operator banner. It starts read-only; your owner can grant and revoke a limited window for permitted changes. Ask your owner to coordinate if an issue needs workspace access.