Your working day is not advertising data

What we collect

We store names, email addresses and phone numbers if supplied; account credentials in protected form; roles, permissions and work-related settings; calendar events; shifts, availability, time-off requests and notes; and timesheet records.

Clock punches include authoritative server time and may include device time for checking discrepancies. We keep device and kiosk identifiers, push subscriptions when you enable alerts, notification preferences and delivery records, session information, and audit logs of relevant actions. Security and request records help us investigate access problems and prevent abuse.

Why we use it

We use these records to build coverage, publish and exchange shifts, record hours, send requested service messages, control access and explain changes. Owners and managers can use attendance facts and staffing suggestions to plan work. The app does not sell personal data or use it for advertising.

Who can see it

Your business’s owners and managers can see staff information according to their permissions and location scope. Rate and pairing-preference visibility have separate permissions. People with accounts can see their own schedule and records; a PIN kiosk does not expose a staff directory or timesheets.

Azur Rota support uses time-limited assist sessions to access a workspace. Assist starts read-only. An owner must grant a time-limited write window before support can make permitted changes. A visible assist banner identifies the operator and access mode, and assist activity is audited. Support cannot punch, correct or approve hours, manage accounts, or view private pairing preferences.

Services that help us run Azur Rota

We host the service on Beacon Web Services servers in the United States. Brevo processes service email. Twilio processes text invitations when SMS is enabled. If you enable web push, your browser or operating system’s push service processes the subscription and delivers alerts.

The app loads its typefaces through Google Fonts; your browser makes a request to that service. Service providers receive the information needed for their function, such as an email address and message for delivery.

Cookies

Cookies are used only for essential session and access functions, including sign-in, support assist and kiosk device access. We do not use advertising or analytics cookies.

Retention and account deletion

Your business decides how long it needs to keep its staff records. Cancelling a plan does not automatically delete them. You may request account deactivation or deletion through your business owner or by emailing us.

When an account deletion request is fulfilled, personal fields are anonymized while the business keeps its rota and timesheet records. Audit records are kept to preserve the history of changes. We will work with the business to handle the request and its recordkeeping needs; deletion is a request process, not an automatic result of cancelling a plan.

Questions or requests

Contact hello@beaconwebservices.com about access, corrections, account deletion or privacy. Tell us which business you use Azur Rota with so we can route your request.